Understanding Govrn's Domains and Protocols
Complete guide to the domains and protocols used by Govrn, including network requirements and troubleshooting tips.
Core Domains Overview
Learn about the essential domains that power Govrn's functionality:
Front-end Domain
app.govrn.com
Main user interface for accessing Govrn platform
Storage Domain
stgovrnprodfr001.blob.core.windows.net
Secure storage for static files and documents
API Domain
prod.api.ongovrn.com
Backend services and data processing
WebSocket Domain
api.govrn.com
Real-time updates and notifications
Signature Domain
apps.universign.com
E-signature services integration
Save these domains to your IT team's allowlist to ensure uninterrupted access to Govrn.
Network Requirements
Ensure your network is properly configured to use Govrn:
- 1Allow HTTPS traffic (port 443) for all domains
- 2Allow WSS traffic (port 443) for api.govrn.com
- 3Configure firewall rules to permit access
- 4Ensure DNS resolution for all domains
- 5Test connectivity to all required domains
Protocol Details
HTTPS (Port 443)
- • Secure web traffic
- • Encrypted data transfer
- • Required for all domains
WSS (Port 443)
- • Real-time communication
- • Live updates
- • Required for api.govrn.com
Troubleshooting Connection Issues
If you experience connection problems, follow these steps:
- 1Check your internet connection
- 2Verify firewall settings
- 3Clear browser cache and cookies
- 4Try a different browser
- 5Contact IT if issues persist
Use your browser's developer tools (F12) to check for any blocked requests or connection errors.
Common Issues
Connection Timeout
Usually indicates a firewall issue or network restriction. Contact your IT team to verify domain access.
WebSocket Error
Check if your network allows WebSocket connections. Some corporate networks may block them.
SSL Certificate Error
Ensure your system's date and time are correct, and your browser is up to date.
Quick Reference
Required Domains
- • app.govrn.com
- • stgovrnprodfr001.blob.core.windows.net
- • prod.api.ongovrn.com
- • api.govrn.com
- • apps.universign.com
Required Ports
- • HTTPS: 443 (TCP)
- • WSS: 443 (TCP)
Need Help?
Having trouble connecting to Govrn? Our technical support team is here to help.